Privacy Policy
At NAI, Inc. (hereinafter referred to as "the Company"), we recognize the importance of protecting personal information, as stated in our Personal Information Protection Policy. To ensure that our clients can use our services with confidence, we handle personal information with the utmost care and diligence. Below, we outline how we manage and handle the personal information you provide.
1. Definition of Personal Information
In this privacy policy, "personal information" refers to information obtained from clients during the application process, such as addresses, names, affiliations, etc., which, alone or in combination, can be used to identify an individual.
2. Collection of Personal Information
We may ask clients to enter, provide, or transmit personal information in the following cases:
- When using our services
- When making inquiries or requesting materials
- In any other case where personal information is required, we will clearly state the purpose, content, and how the information will be handled.
Additionally, our website uses cookies to improve usability, deliver advertisements, and analyze access data. Cookies are records and attribute information stored in your browser when you visit a website. They do not contain any personally identifiable information.
3. Purpose and Scope of Use of Personal Information
Personal information provided by clients will only be used within the necessary scope to achieve the following purposes:
- To send deliverables, invoices, and related documents
- To provide information about our services and products
- To respond to customer inquiries
- To contact customers when necessary
- To conduct statistical analysis for improving our services and marketing, without identifying individuals
4. Disclosure or Delegation of Personal Information to Third Parties
We do not disclose personal information to third parties without prior consent from the client, except in the following cases:
- When outsourcing to third-party vendors who send direct mail, emails, or provide services on our behalf
- When third-party vendors provide after-sales services or other specific services on our behalf
- When required to disclose by law, court order, or other governmental authority
- When the client has given prior consent for a specific purpose
When outsourcing operations, we carefully select vendors with sufficient systems to ensure the protection of personal information. We also enter into a confidentiality agreement concerning the handling of personal information and strictly manage such data.
5. Disclosure, Correction, and Suspension of Personal Information
Clients may request disclosure of the personal information we manage. If any information is found to be inaccurate, clients may request corrections or the suspension of its use. For such requests or inquiries regarding personal information, please contact us at the email address listed under "8. Contact," with the subject line “Regarding Personal Information Management.” We will respond promptly after verifying your identity.
6. Management of Personal Information
We have appointed a personal information manager who ensures the safe and proper handling of client information. We implement protective measures to prevent unauthorized access, misuse, loss, destruction, alteration, or leakage of personal data.
7. Revisions to This Privacy Policy
The Company reserves the right to revise this Privacy Policy, in whole or in part, for any reason. Any significant changes will be announced on our website as appropriate.
8. Contact
NAI, Inc. – NAIway Translation Division
Daiya-building 2-21-1 Tsuruyacho, Kanagawa-ku, Yokohama-shi, Kanagawa 221-0835, Japan
TEL：045-290-7205（受付時間：9：30～18：30）
